Kenya Jobs : Synovate Operations Director Job

Kenya Jobs : Synovate  Operations Director Job

Job Title. Operations Director
Location.Nairobi
Reports To (Job Title) Managing Director (Pan Africa)

Job Purpose
This role exists to ensure that Synovate Pan Africa has the required operational capabilities to meet our clients’ needs. The role holder will focus on optimizing Synovate Pan Africa’s efficiencies in processes and systems,and on developing the Company’s ability to drive people, process and Information Technology improvements aimed at maintaining the highest levels of quality and service to clients.
The Operations Director is responsible for the strategic and operational management of all data collection and
processing activities and the supporting Information Technology Infrastructure within the Pan Africa business.
The role requires experience and understanding of people, processes, business applications, support tools and
infrastructure for efficient data collection and data delivery coupled with demonstrated leadership, business
management and budgetary control experience. Excellent communication and planning skills are required as
the role involves working across geographies.
The role reports to the Managing Director of Pan Africa with a dotted line into Global Operations to ensure
alignment with the global operations strategy.

Essential Responsibilities and Deliverables
The role holder is responsible for management of the following areas of the business:
1. Research Operations: Field Management, Data Processing and Analysis
2. Media Monitoring Operations
3. Information Technology
Specifically the role holder’s essential responsibilities and deliverables will include the following:
Strategic
•Develops and implements strategic initiatives in order to improve operational processes, aligned to the Pan
Africa Operations strategy
•Develops and implements the strategy for technology platforms partnerships and external relationships to
ensure the business meets its clients’ needs
•Anticipates and reacts to major technology changes to ensure the maintenance of the company leadership
in the competitive landscape
•Develops regional operations management capacity and capabilities
Operations
•Overall responsibility for quality, timeliness and profitability of data collection and processing services in
Research and Media Monitoring Divisions
•Ensures that operations systems, processes and technology are optimised within the Pan Africa business
•Oversees the roll out and full implementation of relevant global processes within operations
•Oversees the implementation of industry standards and quality protocols and conditions of employment
across the business
•Manages the Operations and Information Technology teams to ensure delivery to KPIs
•Coaches the Managers for development of their managerial skills
•Ensures teams are suitably resourced, with skilled staff, and with appropriate training
•Provides support and guidance to managers teams in capacity and resource planning
Technology
•Builds and manages a top-flight technology team
•Identification, review and implementation of new techniques, technology, systems and tools to maintain
operational excellence
•Establishes technical standards and ensure adherence to them for company operations
Financial
•Responsible for Operations and Information Technology budgets
•Monitors financial KPIs to ensure meeting (or beating) budgets set
•Provides guidance on how to improve performance versus budget by adopting efficiency initiatives including
software and technology

Qualifications
(Minimum level necessary to perform the job)
•A relevant first degree
•Postgraduate qualifications in Business Management and/or Information Technology
Knowledge & Skills
(including functional knowledge, business expertise and people skills)
•Substantial experience in a general business management role with evidence of leadership, driving
business change and growth
•Excellent understanding of, and substantial experience in, Research, Field Budgeting and Management,
Data Processing and Analysis
•Demonstrable understanding of Media Monitoring operations
•Considerable knowledge and experience in the areas of Information Technology System and Operations
•Demonstrated ability to interpret technology and market trends as a foundation for technology and process
roadmaps
•Decisive in nature with the ability to make tough decisions within difficult situations and circumstances
•Exceptional influencing skills
•Strong commercial acumen
•Considerable ability to manage and coordinate functions of various departments
•Ability to transfer skills and knowledge to Managers
•Exceptional interpersonal and people skills to work with different types of people.
•Excellent team player with a collaborative style of communicating and leading with ability to make decisions
•A solution-oriented person who is able to come up with creative and positive ideas to drive the teams and
operations forward
•Excellent written and oral communication skill

If you are interested in this position, and are suitably qualified, please email an updated CV and covering letter to
careers-ke@Synovate.com or Violette.Kihanya@Synovate.com

Please feel free to forward this profile to anyone you think would add value to our Synovate Pan Africa team.

Deadline for applications is Friday 17th September 2010

 

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Jobs Opportunity Kenya : Internal Audit Manager Job Vacancy Kenya

Jobs Opportunity Kenya : Internal Audit Manager Job Vacancy Kenya

OUR CLIENT IS A LEADER IN THE TELECOMMUNICATIONS FIELD WITH A FOOTHOLD IN ASIA AND MUCH OF AFRICA. THE COMPANY SEEKS TO RECRUIT A DYNAMIC INDIVIDUAL WITH A PROVEN TRACK RECORD IN HIGH LEVEL AUDIT AND FINANCIAL MANAGEMENT IN THE TELECOMMUNICATIONS INDUSTRY FOR THE POSITION OF MANAGER, INTERNAL AUDIT

Position Title:Manager, Internal Audit
Reports to:Head, Internal Audit
Duty Station:Nairobi, Kenya

Basic Purpose:
The holder will be expected to enhance the Compliance and Control Culture in the organization, and facilitate an audit process that provides this assurance. They will be expected to understand the key risks in the business and ensure that steps are taken to highlight and address the risks. For effective results, the holder shall work with functional units on a pan organization basis, but simultaneously manage issues that are specific to particular regions.
The holder will also be responsible for managing Audit operations across multiple country units but will also have functional responsibilities.
Principle Accountabilities: The principles accountabilities, as measured by the expected end results shall include:Expected End Results

Major Activities
Improvement of the Internal Control Environment: This shall be achieved by having active engagement with senior functional and regional teams.
The holder shall be expected to track and ensure timely closure of the Audit issues in a sustainable manner.

The major activities include
• Holding periodic meetings with Functional Chiefs, Regional CEOs, Country MDs and other stakeholders to address the key audit issues and monitor the
progress of the action plan implementation issues
• Ensuring socialisation of audit issues in order to eliminate recurrence
• Work closely with Fraud and Investigations team to ensure what they learn is
incorporated into audit work
• Identify areas that will have significant impact on the business and work on
critical process changes to ensure that the new processes involve minimal
manual interfaces and have low fraud risk.
• Review mitigation plans of Function/business units and ensure
Audit Planning:Ensure optimal resources in terms of quality and numbers. Engage
out-sourced Internal Audit partners at a high level to ensure that audit plans are delivered to the desired quality and within the agreed timeliness
• Conduct regular review of audit work done by external audit partners to
validate quality of work and reporting
• Provide continuous feedback to partners on quality of field work and
deployment of resources
• Ensure training of partner staff to facilitate delivery highest quality work
Development of Risk profile
and establishment of Risk
Assessment Framework
• Establish continuous dialogue with internal and external stakeholders to
identify potential risks to ensure that the risk profile reflects key risks at all
times.
• Keep abreast with regional and international trends and identify new and
emerging risks in the business
Attract and Develop talent for
the Internal Audit function
• Maintain continuous development of functional staff
• Ensure continuous reassessment of skill sets required and supplement this
through recruitment or out-sourcing
• Ensure adequate progress on staff training and development

Major Challenges:
The ideal candidate shall be expected to
•Understand the operational nuances of the business across the geographies. They will need to interact with
senior members of the business and have the ability to challenge processes, identify gaps and ensure that the
gaps are addressed.
•Keep abreast with the changes in the business, operational and competitive landscape. They will have to:
oMake risk assessments and identify key risks in the business
oFacilitate audits to highlight and address these risks
oRecommend solutions that are pragmatic, cost effective and sustainable

Essential Skills & Knowledge: Education
•Be in possession of a university degree, preferably an MBA from a recognised university
•Have a professional certification such as CA, CS, ACCA, CPA (K), certification in Audit/Management

Relevant Experience:
Have a minimum of 12 years experience, six of which must be in a management role.
•Have good technical knowledge of Networks, Technology and Revenue Assurance
•Have functional expertise in Finance, Procurement (Supply Chain), Customer Service, Distribution, Marketing
and Branding.
•Experience gained in the telecommunication sector will be highly desirable.

Personal Characteristics & Behaviours:
•Excellent written and oral communication with a capacity to engage senior management in discussion
•Strong inter-personal skills and the ability to work in a team
•Ability to manage a team (in house and partner teams)
•Strong analytical skills with capacity to interpret audit and investigative results into impacts on business and how
to mitigate them
•Ability to communicate effectively in French highly desirable
•Goal oriented, focussed, energetic and enthusiastic
•Experience gained in a diverse multi-cultural setup will be an added advantage
•Willingness and ability to travel up to 20% of the time

APPLICATION PROCESS
Interested candidates are requested to submit their applications on e-mail, together with the latest copy of CV, day
time telephone number and details of their current remuneration to: recruit@idp-ea.com
so as to be received on or before Monday 2oth September 2010.

To View this and other opportunities or upload your CV, visit our website on http://www.idp-ea.com/featured-jobs/
Member of the DCDM/BDO Organization

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Job: Vacancy for General Manager Sacco Jobs Kenya

Job: Vacancy for General Manager Sacco Jobs Kenya

EMPLOYMENT VACANCY – GENERAL MANAGER SACCO KENYA
A reputable Savings and Credit Co-operative Society (SACCO) whose head office is in Nairobi with branches in Mombasa, Kisumu, and Eldoret is seeking to recruit a General Manager who will be the Chief Executive Officer of the Society. The General Manager will report to the Sacco’s Board of Directors.

Key Responsibilities
• Institute sound financial, human resource and risk management.
• Co-ordinate Annual External audit and periodic Internal Audits.
• Ensure compliance with the Law, professional standards, and Society’s By-laws, policies.
• Attend Board meetings and provide advice on technical issues on Society’s operations.
• Implement Board decisions and members’ Annual General Meeting resolutions.
• Oversee Society’s Staff Canteen business activities in Nairobi and Kisumu.
• Handle liaison, marketing and public relations activities of the Society.
• Perform any other duty as may be assigned by the Board.

Minimum Qualifications and Experience
• Bachelor’s degree in finance, commerce, business, or related field from a reputable university
• CPA (K) or CPS (K) or its equivalent and currently a registered member of a professional Institute.
• Certificates in computing skills – MS Office and knowledge of Microsoft Dynamics – Navision system will be a distinct advantage.
• At least ten years relevant experience at management level in a reputable business, banking, or auditing firm coupled with good employment track record.
• Age – from 35 to 49 years, both inclusive.

Technical Competencies (Skills) & Personal attributes
• Must have excellent skills in report writing; oral and written communication, interpersonal and
relationship management.
• Be a Team Player, able to multi-task, and possess high level of integrity, confidence and professionalism.

The Society will offer competitive salary and fringe benefits commensurate with the above responsibilities.

Only persons who meet the above qualifications and experience are invited to apply to the address
shown below, attaching CVs, copies of certificates, and indicating e-mail/ day time telephone
contact.

The Advertiser
DN/A 722
P.O. Box49010-00100, Nairobi

So as to be received not later than September 21, 2010

NB: Only short listed candidates shall be contacted

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Jobs Opportunity Kenya : Save the Children (UK) Procurment And Logistics Jobs Opening Kenya

Jobs Opportunity Kenya : Save the Children (UK) Procurment And Logistics Jobs Opening Kenya

Procurement And Logistics Jobs In Kenya.
We are a leading independent children rights organization. We are outraged that millions of children are still
denied proper healthcare, food, education and protection and we are determined to change that.
We are seeking suitable candidates to fill the following open positions:

1. Logistics Coordinator based in Nairobi
Under the supervision of the Head of Logistics, the Logistics Coordinator will provide all necessary logistical
support to Nairobi and Field project activities while ensuring maximum efficiency and adherence to Save
the Children UK, Kenya Programme logistics procedures.
The incumbent must be a strong team leader and player who can assist in the continued development of
the logistics team and contribute to the further effective running of Save the Children UK. He/She will be
required to make frequent visits to the field offices and will be responsible for the effective management of
the warehouse, transport and procurement teams.

2. Roving Logistics Coordinator to support Field Offices
Under the supervision of the Head of Logistics, the Logistics Coordinator (Roving) will be responsible for
supporting improvements in all logistical functions within field offices including supply chain management,
fleet management and assets management in coordination with Logistics Officers and Area Managers in
each Area office. The incumbent will provide technical support and planning to future initiatives to increase
logistical capacity in all field offices.

Person Specification for both positions.
A Bachelors Degree in Business Administration plus a Diploma in Purchasing and Supplies from the
Certified Institute of Purchasing & Supply (CIPS); Four years relevant experience in procurement/logistics
in an NGO with an excellent grasp of NGO/donor policies and procedures relevant to procurement/
logistics; Ability to understand internal and external statutory laws that affect procurement & logistics. The
incumbents must have excellent communication, people management and interpersonal skills.
International experience in supply chain management in an emergency environment including procurement,
transport, distribution, warehouse and stock management plus a thorough understanding of donor rules
and regulations will be an added advantage.

3. Procurement Officer based in Nairobi
Reporting to the Logistics Coordinator, the Procurement Officer will be responsible for managing
procurement of project supplies for Save the Children UK, Kenya Programme field offices ensuring that
supplies are procured in line with Save the Children UK /donor requirements and that best value for money
is obtained at all times.

Person Specification
A Bachelors Degree in Supply Chain Management plus a Diploma in Supply Chain Management with
two – three years experience in a busy procurement/logistics department. The incumbent must have good
communication, people management and interpersonal skills. A thorough understanding of donor rules and
regulations will be an added advantage.

4. Procurement Assistant
Reporting to the Procurement Officer, the Procurement Assistant will be responsible for managing and
updating filing systems, vendor lists, and project supplies for Save the Children UK, Kenya Programme field
offices and ensuring proper documentation and compliance.

Person Specification
The incumbent must be a holder of a Diploma in Supply Chain Management with minimum one year
experience working in a busy procurement/logistics department.

If you meet the above requirements, please send your cover letter indicating your expected salary and a
detailed CV with current contacts of three referees including immediate supervisor addressed to:
Head of Human Resources, Save the Children UK, Kenya Programme email: jobskenya@scuk.or.ke
not later than 28th September 2010. Quote the job title on the subject line.

Only short listed candidates will be contacted.

Save the Children (UK) recruitment and selection procedures reflect our commitment to equal employment opportunities and the protection of children from abuse.

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Jobs Opportunity Kenya : Madison Insurance Kenya Jobs. Sales Manager Job

Jobs Opportunity Kenya : Madison Insurance Kenya Jobs. Sales Manager Job

SALES MANAGER – BRANCHES

Primary responsibility
1.To manage the set up of profitable business units for General Insurance Business in the branches, and monitor agent activities in order to ensure achievement of the set business targets.
2. To manage relationships with in house agents in a manner that ensures the achievement of set business targets, promote growth and ensure an amicable, mutually beneficial business relationship between all parties.
3.To manage premium collections in line with the Company’s credit policy
4.To ensure that the business retention rate is above 90% on all renewal business.
5.To ensure that the production and profitability as budgeted are achieved

Key responsibilities
•Formulate, implement and regularly review the operational plan for branches, and ensure achievement of set business results
• Formulate, implement and regularly review the operational plan for in house agents, communicate targets, get buy in and monitor agent activities on an on-going basis to ensure achievement of targets.
• Recruit, build capacity through training, and motivate in house agents in order for the sales force to remain focused on performance targets
• Ensure that premiums are collected in a timely manner from all agents
• Ensure that all agents receive proper claims and underwriting service
• Coordinate business review meetings with in house agents and identify and resolve problems.
• Implement quality incentive schemes that help to drive the achievement of business goals for agents,
• Gather market intelligence relating to competitors and come up relevant recommendations.
• Manage performance of the General Insurance underwriting staff in the branches.
• Prepare weekly and monthly performance reports for senior management

Requirements
The suitable candidate must be result driven, high performer with a demonstrate-able track record, team player as well as motivational team leader and a strategic thinker and must meet the following minimum requirements.
• First degree in business related subjects. MBA will be an added advantage.
• ACII /FCII will be a distinct advantage.
•Over 5 years experience in sales and marketing of General Insurance products.

Interested and qualified candidates are invited to send their application letters together with detailed curriculum vitae indicating their daytime telephone contacts by 24th September 2010 to: hr@madison.co.ke

Only short listed candidates will be contacted.

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