Job Title
INFORMATION SYSTEMS ASSISTANT, G6
Department/ Office
UNITED NATIONS HUMAN SETTLEMENTS PROGRAMME
Duty Station
NAIROBI
Posting Period
28 September 2010-28 October 2010
Job Opening number
10-IST-UN HUMAN SETTLEMENTS PROGRAMME-16152-R-NAIROBI
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
The United Nations Human Settlements Programme, UN-HABITAT, is the United Nations agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all. The post is located in the Electronic Publishing and IT Unit (EPIT) in the information Services Section (ISS) . EPIT is the unit responsible for developing and maintaining the official website and the Intranet websites for UNHABITAT. It is also responsible for overseeing the overall IT needs for UNHABITAT divisions in terms of Equipment, software and required Database.
Responsibilities
Under the direct supervision of the Chief (ISS) the incumbent will perform the following duties:
1. Participate in the analysis, design, development, testing, debugging, implementation and maintenance of existing and new web based applications in the UNHABITAT public website and Intranet;
2. Prepare technical and user documentation and training materials for deployed applications;
3. Support, optimize, design and develop multiple legacy and new production database in MS SQL and monitor their performance, capacity and integrity;
4. Create and debug custom queries, stored procedures and reports;
5. Administer MS SQL server installation, backup and maintenance plans and replication with remote sites;
6. Liaise with user departments to define and specify requirements and maintain function specifications for applications deployed;
7. Design and develop new web pages and templates for public site, Intranet and information architecture standards;
8. Upload and maintain content on the agency's websites and assist Information Focal Points throughout the organization;
9. Publish edited and approved content, review content on the site, repair broken links and provide usage statistics;
10. Keep abreast of development in the field, perform benchmarking and propose new software acquisitions;
11. Perform other duties as assigned
Competencies
Professionalism: Knowledge of organizational information infrastructure; Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems; Knowledge of system development work flow and document flow processes; Ability to respond to changing requirements and assignments; Shows pride in work and in achievements; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges.
Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.
Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify, and exhibits interest in having two-way communication; Demonstrates openness in sharing information and keeping people informed.
Technological Awareness: Keeps abreast of available technology; Understands applicability and limitation of technology to the work of the office; Actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
Education
Completion of secondary education; Supplementary courses/technical certificate in Information technology or other related fields required.
Work Experience
A minimum of six years of relevant and progressive responsible experience in information systems analysis and programming, systems administration and maintenance, software development, technical writing or related area.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Working knowledge of other United Nations languages is desirable.
United Nations Considerations
The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.
Special Notice
Appointment against this post is on a local basis. External candidates will be considered only when no suitable internal candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred in order to take-up the appointment. Staff members are subject to the authority of and assignment by the Secretary-General. All staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.
Special Notice
"All applicants are strongly encouraged to apply online as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. Online applications will be acknowledged where an email address has been provided.
If you do not receive an e-mail acknowledgment within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please send an email to recruitment@unon.org, quoting the job opening number in the subject header of your email."
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.
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