Reference: Fin002
Level of experience: Degree
Area of interest: Finance
Location: Nairobi
Company: Unilever K Ltd
Country: Kenya
Responsibilities:
* Maintain the SSC KPI’s and report performance timely to all stakeholders.
* Track all Process improvement projects and ensure adequate Governance controls are in place around projects implemented.
* Constantly improve the efficiency of all SSC processes by continually educating the customer (both internal to the company and external) and explaining anomalies
* Provide constant flow of feedback and communication to the SSC customer through KPI reports.
* Continuously raise the standards of the group by production of Key Performance Indicator reports (both process and transactional/ individual) and follow up on instances of reduced performance
* Ensure that the documented SSC Service Level Agreement (SLA) and procedures reflect the current scenarios and manage the updating and safe-keeping of the SLA
* Identify and implement Process/ System Improvement initiatives/ projects
Experience and Qualifications
* A university degree from a recognized institution
* Other professional qualifications in Accountancy (CPA III, ACCA
* 3 years experience working in a busy highly computerized organization, preferably an FMCG company
* Customer care/ Service Experience
* Good communication skills and interpersonal skills.
* Computer literate
Valid until: 28 Dec 2010
Employment type/status: Permanent-Full Time
Relocation assistance: No
How to apply
Click here to apply online
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