POSITION TITLE: Product Ambassadors – Kenya
Dealfish is a Pan-African online classifieds business that is a division of MIH Internet Africa (MIHIA). Dealfish Kenya has exciting opportunities for talented and passionate Product Ambassadors who will be responsible for identifying, securing, populating and managing high quality online classified listings.
Product Ambassadors will excel at working in a competitive landscape, deliver outstanding sales, customer service, and maintain important business relationships.
The successful candidates will report to Dealfish East Africa Category Manager(s). We are looking for Product Managers with at least one year’s experience.
Description:
JOB OUTPUTS/RESPONSIBILITIES
* Identifying, capturing, populating, moderating and managing quality online classifieds listings.
* Customer education and marketing of online classifieds listings for Dealfish Kenya (including giving existing and prospective customers with marketing collateral).
* Reporting of listing activity to category managers
* Follow-up with existing and prospective online classified listings for Dealfish Kenya.
* Convert leads into active classified listings on Dealfish Kenya.
* Provide customer support and service delivery to existing and prospective Dealfish Kenya online classifieds customers.
* Builds a defined working territory according to guidelines.
* Processes paperwork and online classifieds listing requirements.
* Sets up business accounts on the Dealfish Kenya web site and tracks utilization.
* Shares revenue generating ideas.
* Produces weekly activity reports and monthly activity plans.
* Responsible for providing online classified listings in a timely and organized manner.
* Participates in sales meetings.
* Other duties and responsibilities as assigned.
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
CONTEXT
(External factors which influence the work environment, taking future conditions and strategic requirements into account)
* Dynamic start up culture/expanding company
* Global organization
* Fast paced working environment.
* Leading edge internet focused company
CUSTOMERS
(External and internal individuals or groups to whom products, services, programs and information must be provided)
* Dealfish Kenya users (businesses and consumers)
* Employees of MIHIA and other subsidiaries
* Internal and external service providers
Requirements:
COMPETENCIES
(Personal capabilities which are critical to the production of quality outputs)
* You are passionate about what you do
* You have integrity
* What you do you do well
* With can do attitude
CORE QUALIFICATIONS
* Bachelors in marketing, advertising, sales, or related field
* 1+ years of online and sales/account management experience
* Innovative out of the box skills
* Highly organized team player who can multitask
* Excellent proofreading, verbal and written communication skills
* Pleasant and outgoing personality.
* Customers service orientated.
* Must be Committed, Positive and Hardworking.
* Able to work under pressure and meet deadlines.
* Ability to persuade and influence others.
If you meet the above requirements and would like to be part of the Dealfish Kenya team, please forward a comprehensive CV listing relevant skills and experience for attention:
The Country Manager
Dealfish East Africa
Email: hr@dealfish.co.ke
Should you not hear from us within 1 month of the closing date, you may assume that your application was unsuccessful.
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