Customer Relations Jobs Opportunity Kenya

Customer Relations Jobs Opportunity Kenya

Job Descriptions for Customer Relations Representatives

We are looking for polished & passionate sales professionals driven by strong entrepreneurial instincts to join our organization. The ideal candidates should be able to successfully sell high end Xerox brands across Kenya.
Reporting to The CRM Team leader

Key Responsibilities
* Maintaining solid customer relationship by handling their questions and concerns with speed and professionalism.
* Own and meet the assigned revenue target and manage key accounts.
* Proactive communication with the customers
* Prepare proposals for the solutions agreed with the customers promptly.
* Ensuring total customer satisfaction at all times.
* Do weekly sales reports and maintain an active sales funnel all the time.
* Work with other team members to deliver high value solutions on time
* Participate proactively in company sales and marketing meetings
* Tracking and compiling the customer’s feedback report on monthly basis.

Qualifications and personal attributes
* 1st Degree or Diploma in Sales/Marketing/Business or related field a degree is a must from a reputable university preferably fresh graduates
* Excellent in written and verbal communications/presentation skills
* Experience in sales will be an added advantage.
* Ability to meet targets is key.
* The applicant must be ready to design and successfully manage the delivery and installation of substantial solutions in the accounts he/she manages.
* Experience in selling document management solutions products & services will be an added advantage

Please send your applications to careers@xrxtechnologies.co.ke to reach us by COB 18th September 2010.

Interviews for short listed candidates will be conducted by end of the week.

 

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