Customer Care Executive Job Vacancy
Requirements
- Conceptual understanding of strategic business plans and performance trends.
- Ability to apply business acumen and technical skills
- Ability to multi-Task
- Good verbal communication skills – sincere and articulate
- Diplomatic and tolerant in relaying and receiving information
- Ability to maintain relationships even when communicating disagreeable information to customers
- Customer service-orientated, enjoys assisting others
- Assertive, resourceful, forward looking and persuasive
- Critical – is able to probe facts, identify disadvantages and challenge assumptions
- Results-orientated and committed to meeting turn-around times/deadlines
- Assertive – able to handle conflict and put forward ideas despite opposition
- Behaviourally oriented – psychologically minded, likes to understand what drives and motivates people
- Change oriented – enjoys doing new things, seeks variety and novelty, accepts change.
- High energy
- Good knowledge of Operations and logistics is preferable
- Sales background
Preferred Minimum Qualifications
- Bachelors degree/Diploma in a business related course
- Thorough understanding of IT will be an added advantage.
No comments:
Post a Comment