ICT Help Desk Assistant (Database Maintenance) at United Nations Development Programme (UNDP)
Description:
ICT Help Desk Assistant (Database Maintenance),
Background
The Recovery and Sustainable Livelihood Programme (RSL) is continuing and scaling up the livelihoods project implemented during 2008 – 2010 in the three Somali zones of Somaliland, South Center and Puntland. The overall objective is to contribute to human security and peace and recovery in Somalia through capacity development of community and national actors as a strategy for sustainable livelihoods and long-term recovery. Thus, the focus will be on (i) ‘stabilization’ of livelihoods of vulnerable households and communities through conflict /disaster sensitive short-term employment creation and grants to promote community peaceful coexistence and peace building; (ii) improvement of local economic recovery for reintegration, employment, micro-business development and food security in Somalia; (iii) support of inclusive economic growth in Somalia; (iv) improvement of capacity for climate risk and community based natural resource management in Somalia; and, (v) gender equality, women and youth socio-economic empowerment strengthened. All five focus areas entail strengthening the capacity of communities, private sector, CSOs/CBOs and governmental and local authority institutions to plan and deliver and implement recovery projects, provide services effectively and efficiently, and support participatory local development planning processes. The programme is targeting affected people, mainly women, youth, pastoralists, ex-combatants and IDPs. In addition, the programme is targeting local authorities, governmental institutions As these groups bear the brunt of the economic and social consequences of the crises in Somalia, their economic empowerment is a key component of the programme.
RSL Programme developed an interactive database that will enhance efficiency in project planning, monitoring, and reporting as well as structured project information, organization and documentation, for improved overall portfolio management. This will avail information in a timely manner and enable the monitoring of the project activities, particularly the database will help manage and monitor;
Agreements signed between UNDP and other UN Agencies, NGOs, Community Management Committees and government authorities.
Reporting: – different formats of technical, financial and other result oriented related reports,
Monitoring and communication in real time using GIS and Google earth.
Under the guidance and the direct supervision of the RSL Programme manager and the technical supervision of the ICT Analyst, the Database and ICT Assistant will develop and maintain RSL Database system, UNDP Somalia Web site and the UNDP Somalia Intranet. He/she will provide daily technical support for users in charge of the content in UNDP office. In addition to this, the Database and ICT Assistant will provide End User Support to the Country Office staff.
For updating of content on both the UNDP Somalia Website and Intranet, the Database and ICT Assistant will work under the guidance of the Head of Communications and direct supervision of the Communications Officer. The incumbent has to be competent in Database development and management, web design, management, maintenance, and Web-oriented databases applications.
The Database and ICT Assistant works in close collaboration with RSL Programme, Operations, Programmes and Project teams in the CO and UNDP HQ staff for resolving complex ICT and web-related issues.
Duties and Responsibilities
Summary of key functions:
Database Applications
Provision of Web development and web management services
Website and Intranet Maintenance
Provision of User Support services
Facilitation of knowledge building and knowledge sharing
1. Update and Maintain Database Applications
Maintain existing RSL database (
www.somali-rsl.net) and integrate other UNDP/UN data where possible.
Updated data into RSL database, which will include addressing problems with data provided to the RSL programme,
