Jobs Opportunity Kenya: Outbound Sales Agent: Horizon Contact Centers Ltd Jobs
Position Summary:-
The Outbound Sales Agent's role will include calling previous or existing customers and selling them the various products by establishing relationships and building a great rapport and finally getting that sale.
You will be in a target driven environment and up selling to customers.
Training will be provided to equip the job holder with the necessary knowledge and competencies to effectively carry out this job.
Education and Experience
- Tertiary Education (Bachelors degree/College Diploma)
- 1-2 years work experience in Sales environment
- Candidate must be willing to work shifts (including night shift) and on public holidays
- Computer literate and Proficiency in MS office
- Experience in Outbound Sales to the USA is an added advantage.
Key competencies and Attributes
- Team player
- Passionate
- Self Motivated
- Good listener
- Results driven
- Friendly & professional telephone manner
- Excellent objection handling skills
- Excellent interpersonal & communication skills
- A positive, professional and flexible attitude to work
- Excellent command of the English language, with neutral accent
To apply for this position please log onto our www.horizoncontactcenters.com
Jobs Opportunity Kenya: Customer Service Representative – Inbound: Horizon Contact Centers Ltd Jobs
Position Summary
We are looking for experienced individuals with passion and commitment for the position of: Customer Service Representative
Training will be provided to equip the job holder with the necessary knowledge and competencies to effectively carry out this job.
Duties and Responsibilities:-
- Maintain customer experience levels within the quality standards stipulated.
- Handle objections by building rapport with customers.
- Update information onto the CRM.
- Adhere to Data Protection policy with regards to confidentiality of customer details.
- Recognise opportunities for cross selling to customers, by advising on new and existing services which may suit their requirements.
- Patiently listens and responds to customer queries.
- Understand and adhere to the escalation process.
- Provide peer support to other Customer Service Representatives in an effort to improve overall team performance
Education and experience:
- A Diploma from a recognized tertiary institution, however Bachelor holders will have an added advantage
- Fluent in the English Language (neutral and clear accent)
- Good typing and IT literacy skills
Key competencies and attributes:
- Remains calm when faced with difficulty or angry customers.
- Flexible to work day and night shift hours.
To apply for this position please log onto our www.horizoncontactcenters.com
Jobs Opportunity Kenya: Administrative Assistant - Health Care Clinic Job Vacancy
Our client, fastest growing health care clinic is looking for a qualified Administrative Assistant
Duties and Responsibilities
- Ensure office requirements are complied in all respects.
- Co-ordinate with the accounts department.
- Ensure that all statutory requirements are complied with.
- Scheduling and coordinating meetings, appointments
- Acquiring and ensuring renewal of required legal documents
- Screening the telephone calls, enquiries and requests, and handling them as required
- Recording, compiling, transcribing and distributing minutes of meetings to the relevant officers .
- Oversee staff discipline and maintain personnel records.
Required Qualities – The ideal candidate will be:
- A mature individual with high level of discretion and unquestionable integrity
- Have a visibly warm personality.
- Enthusiastic and energetic
- Presentable and self assured
- Flexible and independent
Qualifications;
- Diploma in the relevant field, with accounting knowledge & experience.
- At least two years experience in a similar position
- Exhibit high level relational skills with clients.
- Excellent written and spoken English and Kiswahili .
- Be computer literate.
Your application with a complete detailed curriculum vitae should be emailed urgently to jobsfmc@yahoo.com and send a copy to frankmconsult@yahoo.com
Jobs Opportunity Kenya: Job Vacancy For Technical Manager-Branded Foods Products Company
Our Client is part of a group of companies operating throughout Africa producing and marketing a range of branded foods products.
The company has plans to rapidly expand its operations in Kenya and is looking for an experienced Technical Manager to be responsible for efficient production output as well as developing an extended local supply chain to ensure a consistent and competitive supply of raw materials.
Responsibilities
- Developing a consistent and competitive source of raw materials through working with local farmers and out growers.
- Achieving agreed levels of production output, efficiencies and cost optimization at the company’s main manufacturing site.
- Implementing agreed quality standards throughout the organization.
- Managing plant expansion and engineering projects as required.
- Outsourcing and managing local co-packers.
- Managing the company’s fleet of vehicles.
- Developing and implementing training programmes for key technical personnel as well as management succession planning.
- Developing markets and strategic partners for bulk by products created during the manufacturing process.
- Being part of the company’s senior management team and contributing to the overall achievement of corporate objectives.
The candidate
- A senior manager who has gained at least 10 years experience in the manufacturing and supply chain environment.
- A Bachelors degree in Engineering or Sciences with an MBA
- A practical person who has the ability to understand the overall company’s objectives driven by the achievement of key performance indicators whilst adopting a pragmatic “can do” approach.
- Must be flexible with the ability to handle a range of varied and challenging tasks.
- A good communicator who is able to effectively operate within a small team and develop key technical management and staff.
Send your application by e-mail with full contact details to talentsearch@bpc.co.ke by Friday 8th October 2010
Jobs Opportunity Kenya: Mumias Sugar Company Safety, Health And Environment Manager Job Vacancy
Mumias Sugar Company (MSC) is the leading sugar manufacturer in Kenya with a market share of about 60%. In its leadership role, MSC has diversified into power production and currently produces 38MW of electricity of which 26MW is exported to the national grid.
To ensure that we remain competitive and sustainable in future, we are in the process of implementing our strategic plans including establishing an ethanol distillery plant that will produce 22 million litres of ethanol per annum and building a water bottling plant with a capacity of 20 million litres per annum. These projects are targeted for completion by the end of the year 2011.
To support our strategies, we are working towards improving sugarcane yields through a comprehensive cane development programme and modern cane husbandry practices while increasing quality and quantity of sugarcane production.
In line with our objectives, we are seeking a highly motivated, resourceful and talented individual to fill the positions within the General Management Department:
Department: General Management
Section: Safety, Health & Environment
Job Title: Safety, Health & Environment Manager
Reports to: Managing Director
Job Summary
Responsible for providing leadership, strategy and direction integrating Safety, Health, and Environment (SHE) policies, programs and processes in support of operational excellence and profitability. The incumbent will oversee compliance with applicable government, local and corporate SHE regulations and requirements
Key Responsibilities
- Define the strategic direction of the SHE function and ensuring implementation of all plans
- Develop and implement SHE standards, policies and procedures that ensure the health and safety of employees
- Implement & maintain SHE Systems in accordance with OH&S Act, ISO standards and all applicable regulations
- Provide SHE advice on company projects (COGEN, Ethanol & other sensitive products), advising design/project managers on the integrity of proposals from a SHE perspective
- Collaborate with Department/function heads to define and implement SHE systems and programs. Oversee continual compliance and improvements
- Provide SHE advice, expertise and training to enable compliance of company personnel and contractors.
- Develop the competence required of managers and employees to fulfill their roles and responsibilities on all SHE matters
- Identify SHE hazards, evaluate risks for all activities, products & services and develop controls to prevent and mitigate risks
- Direct the development and maintenance of emergency response plans in order to provide clear guidance for continuous improvement in SHE performance
- Manage SHE incidents, corrective & preventive actions until completion
- Ensure SHE incidents are reported to relevant authorities where necessary
- Develop a SHE audit program with the relevant stakeholders (internally & externally)
- Perform regular reviews of SHE systems and report deviations to management
- Maintain knowledge of best-practices in SHE while collaborating with external parties such as the Bureau of Standards, NEMA, relevant ministries and other government authorities
- Ensure timely preparation and submission of all required reports and registers
- Control all SHE related external specifications, codes of practice and legislation to ensure latest revisions are available
- Generate annual budget for the function and manage expenses
Key Outcomes/ Results
- Compliant MSC operating environment (Safety, Health & Environment)
- Zero industrial accidents
Education & Experience
- Bachelor’s degree in a related discipline. Post Graduate qualifications in the area of SHE preferred
- Minimum 8 years of experience within safety, health and environment, including a strong background in manufacturing safety practices and flammable materials management practices
- A strong working knowledge of state and local regulatory compliance requirements, including environmental compliance in sensitive environments
- Demonstrated understanding and mindset for establishing effective compliance management systems
- Significant experience at management level with a proven track record including SHE management system development, audits and incident investigation
- Certified Professional with the relevant authorities
- Member of SHE bodies
- Highly developed people influencing and facilitating skills, be a natural communicator and adept at creating networks within all levels of the organization and external stakeholders
- Experience in auditing of SHE systems using recognized auditing techniques
We invite potential candidates to email their applications to jobs@mumias-sugar.com
All applications should be received not later than 4th October 2010.
Mumias Sugar Company Limited encourages teamwork and positive contribution from its employees and is an equal opportunity employer, guided by local laws and International Labour Organization conventions
